Enterprise Biopharma

San Diego Enterprise Biopharma Case Study

Background

A San Diego based Pharma company faced challenges in managing their clinical operations as they rapidly scaled their clinical trials from 4 to 15 trials, and they needed a solution that would streamline operations without requiring a large increase in headcount. Additionally, they struggled with time-consuming manual processes in contract management, accounting, and clinical accruals.

To address these challenges, the company implemented Condor, which has since transformed their operational efficiency, financial oversight, and compliance processes.

“We’ve scaled our trials significantly over the past couple of years and only hired one additional FTE, that’s really impressive.”

—Director, Accounting, San Diego Pharma Company with $1B in R&D Spend

Challenges & Pain Points

  • Clinical Operations Scaling: Managing 15 trials with only one additional FTE required improved workflow automation and oversight.
  • Inefficient Accrual & Accounting Processes: Prior to Condor, R&D accruals were managed manually, posing risks of errors and inefficiencies.
  • CRO Contract Management: Keeping track of multiple vendors and financial transactions was time-intensive and difficult to standardize.
  • Audit Preparedness: The audit process required extensive manual effort to track financial transactions and ensure compliance with SOX regulations.
  • Limited Forecasting Capabilities: The team needed a more granular and data-backed approach to financial planning and scenario analysis.

Solutions & Impact

Operational Efficiency & Scaling

With Condor, the company was able to scale from 4 to 15 clinical trials while only hiring one additional FTE. The platform’s automation capabilities streamlined contract management and financial oversight, ensuring trials ran efficiently without overburdening the team.

Accounting & Clinical Accruals

Before implementing Condor, rolling over financial data between periods took at least a full day. Now, with Condor’s automation, it’s reduced to a single click. The software mitigates manual Excel risks, reducing errors and improving data integrity. Additionally, Condor provides summary-level views with graphs, enhancing financial reviews and decision-making.

Audit & Compliance Readiness

The company now leverages Condor’s tracking features, including timestamps and SOC reports, making audit preparation significantly smoother. Next year, they plan to use Condor exclusively for audit tracking, ensuring compliance with SOX and other regulatory requirements.

Vendor Management & Accountability

Condor has enhanced the company’s ability to manage vendors, track financial transactions, and ensure accountability from CROs. The platform has also contributed to a more efficient month-end close process.

FP&A & Forecasting Advancements

The company also utilizes Condor’s FP&A features, which allow for more detailed forecasting and scenario planning. With Condor, they can now support financial forecasts with granular data rather than relying solely on high-level estimates.

User Experience & Support

The company has had a seamless experience with Condor’s implementation and training looking at Condor as not just an additional vendor, but a member of their team. 

“Condor is a super-efficient, compact, and robust system that allows us to track everything we need, without the need for external tools.”

—Director, Accounting, San Diego Pharma Company with $1B in R&D Spend

Conclusion

Condor has been a game-changer for the company, enabling them to scale clinical operations efficiently, streamline accounting processes, and enhance compliance readiness. With improved vendor accountability, audit tracking, and forecasting capabilities, they are now better equipped to manage a growing clinical trial portfolio with confidence.